We answer your questions
All your questions,
All your questions,
one clear answer
And if you don't find yours in the list, write to us directly just below.
Frequently asked questions
The complete FAQ
No. The first conversation is just to review your project and see how Studento can help. You're free to continue or not afterward.
The price depends on the services you need (guidance alone, housing, insurance, AVI, or a full package). We'll send you the details after our first conversation, with no obligation on your part.
No, you can request a housing certificate as a guest, with no account needed. A My file account is still useful if you want to track several requests and find your documents at any time.
We help you build your file to maximize your chances, but the final decision always belongs to the consulate. If you're refused, we can help you understand why and prepare a new application.
Payment terms (amount, possible installments) are clearly explained before any step is taken. No payment is required before we've talked about your project. You can pay by Mobile Money (Orange Money, MTN Mobile Money) or by card.
The timeline depends on your situation, the application period, and the timelines specific to schools and consulates. We give you a precise schedule from our very first conversation, so you always know exactly where you stand.
Your information is only used to contact you and follow up on your file. More details in our privacy policy.
Let's talk about your project
A study project in France?
Leave us your details: a member of the Studento team will get back to you to review your project and what you need.
- Response within 24-48h
- No obligation on your part
- A dedicated advisor for your file
Don't leave anything to chance: let's talk about your project to secure every step of your file.
Phone07 58 99 67 32
Emailcontact@studento.fr
Find us
Our offices
A team on both sides to support you, wherever you are in your project.
Douala, Cameroon
Phone686 78 65 45